Frequently Asked Questions About Insurance
Why don’t you take my insurance?
The reality is that most small osteopathic practices can’t cover their own costs. The reason for this is that many insurance companies pay less for osteopathic services than it costs to provide the service. Some companies try to make it hard to collect fees by using complex forms that are refused if not correctly and exactly filled out, by delaying payment, in some cases for years, by denying payment if the OMT was after the fact determined to be “not a proven therapy” or other little tricks. Can you imagine what would happen if you called a plumber and said “my toilet is broken? Come over right away. I’ll pay you 80% of the cost of your plumbing supplies and half your usual fee. I’ll be sure to get the payment to you in the next two years, but only if you submit the correct form with the correct code on it. If, after you leave, I determine it was not a “real” plumbing problem, I won’t pay you at all.” You would probably be sitting there with a broken toilet for a long time. We made the decision that we did not want to work this way as it took valuable time and energy away from our mission of helping patients.